Shipping policy
Last Updated: August 21, 2026
At Wellosi, we work to process and ship your order as quickly as possible.
Order Processing
Orders are generally processed within 1–2 business days after the order is successfully placed.
Orders are not normally processed on weekends or holidays.
During promotional periods, holidays, or periods of unusually high order volume, processing may take longer.
Shipping
We offer shipping options for customers in the United States and internationally.
Free shipping is currently available on orders over $50, as indicated on our website. Shipping options and any applicable shipping charges will be displayed at checkout.
Where available, orders may include tracking information so you can monitor delivery progress.
Delivery Times
Delivery times can vary depending on:
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Destination
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Shipping method selected
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Carrier delays
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Weather
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Customs processing
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Holidays
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Other circumstances outside our control
A shipping estimate is not a guaranteed delivery date.
Order Tracking
When tracking is available, tracking information will be sent to the email address provided during checkout.
Please allow some time for tracking information to update after your order has been shipped.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address.
If you notice an incorrect address after placing your order, contact us as soon as possible at sales@wellosi.com.
We cannot guarantee that an address can be changed after an order has entered processing or shipment.
Lost, Stolen, or Damaged Packages
If your package appears to be lost, damaged, or incorrectly delivered, please contact us at sales@wellosi.com with your order number and tracking information.
We will work with you and the shipping carrier to investigate the issue.
International Orders
International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.
These charges are generally the responsibility of the customer unless otherwise stated at checkout.
Contact Us
Wellosi
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States
Email: sales@wellosi.com