Refund policy

Last Updated: August 21, 2026

At Wellosi, we want you to feel confident when ordering from us. If you are not completely satisfied with your purchase, please contact us so we can help.

90-Day Money-Back Guarantee

We offer a 90-day money-back guarantee on eligible purchases.

If you are not satisfied with your Wellosi product, contact us within 90 days of receiving your order at sales@wellosi.com.

To request a refund, please provide:

  • Your order number

  • The email address used to place the order

  • A brief description of the reason for your refund request

We may request additional information to verify your purchase and process your request.

Refunds

Once your request is reviewed and approved, your refund will be issued to the original payment method.

Please allow your payment provider or financial institution additional time to process and display the refund in your account.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us at sales@wellosi.com as soon as possible with your order number and photos of the item and packaging.

We will review the issue and work with you to provide an appropriate resolution.

Non-Refundable Situations

Refund eligibility may be limited in cases involving:

  • Orders placed outside the applicable guarantee period

  • Fraudulent or abusive refund requests

  • Orders that cannot be verified

  • Situations where applicable law permits us to deny a refund

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Contact Us

For return or refund questions, contact:

Wellosi
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States

Email: sales@wellosi.com